Privacy Policy — Lumberjacks Tree Service
Last updated: October 23, 2026
1. Introduction
Lumberjacks Tree Service (“we,” “us,” or “our”) operates yourchattanoogatreeservice.com. This policy explains what information we collect, how we use it, how we share it, and the choices you have.
2. Information we collect
Information you give us directly:
- Contact details: name, phone number, email address, property address or ZIP code.
- Service request details: the tree service you need, and any photos or descriptions you send us.
- Lead forms on Facebook and Instagram: when you submit one of our lead forms, we receive the information you enter — typically your name, email address, phone number, and your answers to any questions on the form (for example, the service you need or your property ZIP code).
Information collected automatically:
When you visit our website, we may automatically collect your IP address, browser type, device information, pages visited, and time spent on the site, through cookies or similar technologies.
3. How we use your information
- To respond to your inquiries and provide quotes or estimates.
- To schedule and perform tree services.
- To contact you about your request by phone, text message, or email.
- To improve our website and services.
- To comply with legal obligations.
4. How we share your information
We do not sell your personal information.
We share information only as follows:
- Meta Platforms, Inc.: Our Facebook and Instagram lead forms are hosted by Meta. When you submit a lead form, your information is collected by Meta and delivered to us, so it is handled under both this policy and Meta’s privacy policy.
- Service providers: We may share information with trusted vendors who help us operate our business (for example, website hosting or customer management tools), limited to what they need to perform their services.
- Legal: If required by law, or to protect our rights, property, or safety.
5. Cookies and tracking
- Our website may use cookies for basic site functionality.
- You can disable cookies in your browser settings; some site features may not work without them.
6. Data retention
We keep your information as long as needed to respond to your request, provide services, and meet legal or accounting requirements. Lead-form submissions remain available in Meta’s systems for about 90 days.
7. Your choices and rights
- Contact consent: By submitting a lead form or otherwise contacting us, you consent to being contacted by Lumberjacks Tree Service about your request by phone, text message, or email. Message and data rates may apply to text messages. You can opt out of marketing messages at any time by replying STOP to a text or contacting us using the details below.
- Access, correction, deletion: You may request access to, correction of, or deletion of your personal information at any time by contacting us at the email address or phone number below.
8. Children’s privacy
Our services and lead forms are not directed to children under 18, and we do not knowingly collect information from children under 18.
9. Security
We take reasonable measures to protect your information, but no method of internet transmission or electronic storage is completely secure.
10. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision.
11. Contact us
Lumberjacks Tree Service
Phone: (423) 760-8733
Email: jenna@lumberjackstn.com